Privacy Policy

Last Updated: June 5, 2026

Who we are

Welcome to chai.vet (the “Service”), operated by Unitt Media, LLC (“Unitt Media,” “we,” “us,” or “our”).

This Privacy Policy describes how we collect, use, disclose, store, transfer, and protect personal information obtained through the Service.

This Privacy Policy applies globally and is intended to comply with applicable privacy laws including:

General Data Protection Regulation (GDPR)
UK GDPR
Swiss Federal Act on Data Protection (FADP)
California Consumer Privacy Act (CCPA), as amended by CPRA
Other applicable privacy laws

Information We Collect

Information You Provide

We may collect:

Name
Username
Email address
Account credentials
Profile information
Forum posts and comments
User-generated content
Communications with us
Purchase records
Customer support inquiries

Information Collected Automatically

We may automatically collect:

IP address
Device identifiers
Browser information
Operating system
Language preferences
Time zone
Usage activity
Referral URLs
Session information
Cookie identifiers
Advertising identifiers

Information From Third Parties

We may receive information from:

Authentication providers
Analytics providers
Advertising networks
Payment processors
Fraud prevention services

How We Use Information

We use personal information to:

Operate the Service
Authenticate users
Process transactions
Deliver forum functionality
Display advertising
Personalize user experiences
Improve products and features
Analyze website performance
Detect security incidents
Prevent abuse
Enforce policies
Respond to inquiries
Comply with legal obligations

Legal Bases for Processing (GDPR / UK GDPR)

Where GDPR or UK GDPR applies, we process personal information under one or more of the following legal bases:

Contract Performance

To:

Create and maintain accounts
Deliver requested services
Process purchases
Provide customer support

Legitimate Interests

To:

Improve the Service
Moderate community content
Detect abuse and fraud
Maintain security
Analyze usage
Protect legal rights

Consent

Where required by law, including for:

Certain advertising cookies
Marketing communications
Optional tracking technologies

Legal Obligations

To comply with:

Applicable laws
Court orders
Regulatory requirements

Advertising and Analytics

The Service may display advertisements and use third-party advertising providers.

Advertising partners may collect information using:

Cookies
Pixels
Device identifiers
SDKs
Similar technologies

These technologies may be used to:

Deliver advertisements
Measure ad effectiveness
Limit ad repetition
Provide interest-based advertising

Depending on your jurisdiction, we may request consent before enabling certain advertising technologies.

Cookies and Similar Technologies

Cookies are small text files stored on your device when you visit a website. We may use cookies and similar technologies for:

Essential Purposes

These cookies are required for the Service to function and cannot generally be disabled:

Login authentication
Security
Fraud prevention
Site functionality

Functional Purposes

These cookies remember settings and preferences:

Language selection
User preferences
Forum display settings

Analytics

These cookies help us understand how users interact with the Service:

Traffic measurement
Usage analysis
Performance monitoring

Advertising

Advertising cookies may be placed by us or our advertising partners for:

Ad delivery
Ad measurement
Interest-based advertising

Management

Where required by applicable law, non-essential cookies will only be used after receiving your consent.

You may manage cookies or withdraw consent at any time through available consent-management tools, such as:

Browser settings
Device settings
Consent management tools provided on the Service

Blocking certain cookies may affect functionality.

User Content

Content posted in public community areas may be publicly visible. Search engines and third parties may access, index, archive, or republish publicly available content. Users should avoid posting sensitive personal information.

Comments on our private forum are visible to other private forum users but are not accessible to search engines or other third parties.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) or personal information included. Visitors to the website can download and extract any location data from images on the website.

Third-Party Services

This site may include links to or embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the privacy practices of third parties. Users should review the privacy policies of those third parties independently.

Who we share your data with

We may disclose information to:

Service Providers

Including providers of:

Hosting
Security
Analytics
Advertising
Payment processing
Customer support
Spam detection

Legal Compliance

We may disclose information when necessary to:

Comply with law
Respond to legal requests
Protect rights and property
Prevent fraud
Protect users or the public

International Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required by law, we implement safeguards for international transfers, including:

Standard Contractual Clauses
Adequacy decisions
Other approved transfer mechanisms

By using the Service, you acknowledge that information may be transferred internationally.

How long we retain your data

We retain information only as long as reasonably necessary for:

Providing the Service
Account administration
Security purposes
Legal compliance
Dispute resolution
Contract enforcement

Retention periods may vary depending on the type of information and legal requirements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We may verify identity before processing requests.

European Economic Area, United Kingdom, and Switzerland

Individuals located in the EEA, UK, or Switzerland may have rights under applicable privacy laws, including:

Access
Rectification
Erasure
Restriction
Objection
Data portability
Withdrawal of consent

You may also lodge a complaint with your local supervisory authority.

California Privacy Rights

If you are a California resident, you may have rights to:

Know what personal information is collected
Access personal information
Correct personal information
Delete personal information
Request information regarding disclosures
Opt out of certain sharing activities

We do not sell personal information for monetary compensation. However, some advertising activities may be considered “sharing” under California law. California residents may request to opt out of such sharing where applicable by contacting us.

Do Not Track

Because there is currently no universally accepted standard for browser-based Do Not Track signals, the Service may not respond to such signals. Where required by law, users may manage tracking preferences through available consent tools.

Children’s Privacy

The Service is intended only for individuals aged 18 or older. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will take steps to delete it.

Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting unless otherwise required by law. Material changes may be communicated through additional notice where appropriate.